Refund policy

At TheFivePerfume, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.

Returns

  • Returns are accepted within 7 days of delivery.

  • Items must be unused, unopened, and in original packaging.

  • Return shipping costs are the responsibility of the customer unless the item was damaged or incorrect.

Non-returnable items:

  • Used perfumes or opened packaging

  • Products purchased during sale or clearance

Refunds

  • Once we receive your return, we will inspect it and notify you.

  • If approved, your refund will be processed within 5-7 business days to your original payment method.

  • Shipping charges are non-refundable.

Damaged or Wrong Item
If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with a photo and order details at +91 94265 40429.

Contact Us
For any return or refund queries, reach out to us at:
📞 +91 94265 40429
📍 Way Wait Complex, Nr. RTO Circle, Himmatnagar, Gujarat – 383220